Frequently Asked Questions


 HOW TO KNOW SIZING DETAILS?

Make sure you choose the right size for us to process the right design.
Please know your size before ordering.

Please note; some women's shoes will be in youth sizes conversion.
• SIZES 3-6UK WOMEN'S & 5-8US WOMEN'S ,will be youth shoes but the size will be the same (label will show us y size but it will be the same size you order)
6uswomens/4.5usyouth 6.5uswomens/5usyouth 
7uswomens/5.5usyouth 
7.5uswomens/6usyouth 
8uswomens/6.5usyouth 
8.5uswomens/7usyouth


DO YOU ACCEPT PERSONALISED ORDERS?
Almost any order can be personalised. Please leave a note in the notes to seller section at checkout.
ARE THE SHOES AUTHENTIC?

All our base shoes are Authentic and are sourced/ purchased direct from www.nike.com stores & authorised retailers like http://www.footlocker.co.uk & www.jdsports.co.uk then we customise them and resell.
WHAT IS INCLUDED IN THE PRICE?
It includes item cost, material cost and labour cost. 



IS KENDYKICKS WEBSITE SAFE TO MAKE PAYMENTS?

KENDYKICKS website is 100% legit and safer to use.
We offer PayPal, Klarna,Clearpay, Apple Pay, and Google Pay for a quick and convenient checkout

Klana, Clearpay, Googlepay, Applepay powered by Stripe.com payments which also gives you the options to use your Visa ,Mastercard and American express


DO YOU SELL ELSEWHERE?
We’ve designed custom sneakers and apparel for clients nationwide, including celebrities.
As of 2023 January we have completed 5000+ orders on our website.
We also sell on other platforms like ASOSmarketplace, Shyzarsueglobal Marketplace Etsy and Amazon handmade. 
On ASOS Boutique we have completed 800+ orders & on Shyzarsueglobal shop we have completed 500+ orders and Etsy 1200K.

HOW LONG UNTIL I RECEIVE MY CUSTOM SNEAKERS?
Item process time plus shipping it takes 1 to 2weeks for you to receive the shoes.

HOW DURABLE ARE MY CUSTOM SNEAKERS?
Material used to customize these shoes are high quality so it will last for many years.

DO YOU OFFER GIFT WRAPPING AND PACKAGING?
We do accept gift orders please leave a note at check out.

HOW TO CARE FOR MY SHOES?
Like all shoes, they should be taken care of. You can wear them on a daily basis but picking, scratching or scuffing the paint will damage it.
The painting is waterproof and should not come off unless picked at. If the shoes get dirty, just wipe it with a clean damp cloth.

DO YOU HAVE AN APP?

We have an active Sneaker App 
Click and download App!